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I forgot my SignalFire Cloud password, how can I reset it?
August 9, 2021Email: support@signal-fire.com or call us at (978)-212-2868 x2 to request a password reset
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Will the RANGER immediately report a measurement based on a threshold?
August 9, 2021The RANGER can be configured to report immediately on change for its digital inputs. The Analog, HART, Modbus, SDI-12...
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How do I hide tiles to remove clutter?
August 9, 2021From the Node Status Tile, select “Hide/Show Tiles”. From this view unused tiles can be hidden from view. These...
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What MQTT tags does the RANGER have?
August 9, 2021The RANGER uses the Sparkplug B MQTT format. Tag guides that detail all data tags from the RANGER can...
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What happens with the measurements if the cell connection drops?
August 9, 2021The RANGER will store the last 200 events that have changed since the connection dropped, and then send that...
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How long is my data stored for on the SignalFire Cloud?
August 9, 2021The data is stored for 3 years. The latest information will replace the oldest data after 3 years
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What do the different account permissions mean?
August 9, 2021User Admins can add, remove, or edit user profiles. Device Admins can configure the settings on a RANGER, and...
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How many users can I have on my SignalFire Cloud account?
August 9, 2021There is no limit for users per account
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How can I create accounts for other people?
August 9, 2021Any account with “User Admin” permissions can add additional users, by clicking the “Add User” button in the Users...
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How do I create a new SignalFire Cloud account?
August 9, 2021Go to https://signal-fire.com/lte-m1-cellular-products/cloudregister/ Enter your credentials and submit You will receive an email confirming a SignalFire Cloud account was...